Oversized Sneaker in White/Black
--Size Guide--
A.) For optimal sizing accuracy, please measure your foot length in centimeters (CM) or refer to the centimeter (CM) measurement listed on a pair of well-fitting shoes you currently own.
--Shipping Information--
A.) Origin & Delivery Time:
Orders are manufactured and dispatched from our facilities in China. Standard transit typically takes 15–30 business days. If you are searching for a specific item not listed, please reach out directly, and our team will attempt to source it for you.
B.) Destination Restrictions:
We currently ship exclusively within the United States.
C.) Order Processing & Address Accuracy:
All orders are sent directly to the address provided at checkout. Please verify your delivery details prior to submitting payment. Orders are dispatched within 3 business days following payment confirmation (excluding official holidays, which may affect processing schedules).
D.) Carriers & Transit Times:
Shipments are routed via ePacket, SF Express, YANWEN, China Post Air Mail, EMS, DHL, FedEx, or USPS. Delivery estimates depend on the designated carrier once the package enters transit. Please note that international logistics may occasionally experience unscheduled delays. We appreciate your patience and understanding.
E.) Package Tracking:
You may monitor your shipment's progress on 17track. If tracking information is unavailable or requires updating, please contact customer support for assistance.
--Packaging Policy--
A.)Standard Packaging:
To protect your items, products are standardly wrapped in impact-resistant bubble packaging to prevent damage during transit. Shoe boxes are not included by default.
B.)Shipping & Customs Risk:
Shipping items in boxes increases package volume, which significantly elevates the risk of customs holds and may cause extended delivery delays.
C.)Box Requests:
I Please contact customer service prior to placing your order to confirm whether your specific item is eligible for box packaging.
--Manufacturing Disclaimers--
A.) Adhesive Traces:
Items are manufactured using strong industrial adhesives. Minor, visible glue marks along the seams are a normal outcome of the assembly process and do not constitute a product defect or quality issue.
B.)Excess Threading:
Due to the handcrafted nature of production, occasional loose threads may be present. These can be easily trimmed without affecting the integrity or functionality of the item and are not classified as quality defects.
C.) Customer Discretion:
If you require pristine, trace-free aesthetic finishes, we kindly advise considering these standard manufacturing characteristics before completing your purchase.
--Color Accuracy Disclaimers--
A.) Product imagery is provided for reference purposes only. Due to variations in lighting, photography conditions, and individual display settings, colors may not reflect the physical item with absolute accuracy.
--Returns and Refunds Policy--
A.) All sales are final. We do not accept order cancellations, returns, or refunds, including requests arising from discrepancies regarding product specifications.
To ensure complete satisfaction, please carefully review your order details—including size and selection—prior to submitting payment. Thank you for your cooperation.